Life Insurance Claims

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Please allow us to express our sincere sympathy for your recent loss. At Genworth, we want to make it easy for you to file a claim. Please see our Frequently Asked Questions about Life Insurance Claims for additional information.

Our customer service representatives can assist you in obtaining the claim form.

Customer service
888 325.5433
Monday – Thursday 8:30 AM – 8 PM ET and Friday 9AM – 8PM ET

Or answer the questions below to help you find the correct form:

Do you have a copy of the policy?
In order to utilize this Web site to get the necessary claim form, you will need a copy of the policy.		YesNo
Are you a beneficiary of this policy?
If you are not certain if you are the beneficiary of the policy, please call Customer service (888 325.5433 Monday – Thursday 8:30 AM – 8 PM ET and Friday 9AM – 8PM ET)		YesNo
Did the Insured pass away in the United States?
For deaths that occur outside of the United States, there are more requirements to process a claim.		YesNo
Was the policy issued or reinstated over the last two years?YesNo
Did the amount of insurance increase over the last two years?YesNo